Organizational Health

GMS' concept of Organizational Health is an outgrowth of our comprehensive and holistic way of looking at both an organization's outcomes and sustainability with equal emphasis.

An unhealthy organization can create short-term successes and effectiveness that are not sustainable and which may erode the very capacity to perform. GMS' Organizational Health concept encompasses six primary dimensions, the first five of which result in the sixth:

  • Operational health. Effective and efficient processes and systems, and appropriate technology.

  • Workplace health. An atmosphere and work culture that enables employees at every level to advance organizational and personal objectives in concert.

  • Quality of Relationships with customers, shareholders, the workforce, and the communities within which the organization operates.

  • Quality of the organization's Vision and Plan.

  • Quality of the organization's Leadership and Management.

  • Financial health.

Financial health is that last dimension because, while critical, it is a by-product of health in the first five dimensions. Breakdowns within any one of the dimensions will compromise an organization's overall health regardless of how strong it is in other dimensions.

Individual Effectiveness

An individual may be effective, but if not satisfied over time, performance effectiveness will inevitably diminish. GMS focuses on Individual Effectiveness because, while the organization needs to have a collective aspiration, the work of fulfilling that aspiration is an individual undertaking. Further, health in each of the six dimensions described above is a function of individual effectiveness.

The GMS Advantage

GMS helps its clients create results that are sustainable by considering multiple dimensions of an organizational health equation and by focusing on individual employee effectiveness in a unique way. The critical by-product of working with GMS is increased client awareness.

Non Profit
“There’s something about your energy that invites and actually forces me to downshift in order to join you in your space. I know I’m moving too fast to be effective; working with you is extremely helpful.”
- Executive Advisor client, Owner of Investment Company
“Bob, your Coaching client has transformed, and I can see his progression each time we meet – I’m impressed!”.
- VP Human Resources, Fortune 500 Entertainment Company
“Your skillful touch, flexible style, and disarming presence was incredible in enabling our Team to open up with you and with each other. I don’t know how you did it, but thank you!”
- CEO, Non Profit Agency
“Without the masterful contribution of Bob Greenfield, there’s no way we would have had such an excellent outcome for this Retreat.”
- Senior Executive, Federal Government Agency
“Bob is a perceptive listener and deep thinker – he brings great awareness and valuable insights to the engagement.”
- Executive Advisor client, Senior Executive of Entertainment Company
“You did an amazing job of pulling our Executive Retreat together with very little lead-time - thank you!”
Owner / CEO, Energy Company
“I went into my last year-end review with my resignation typed and ready to sign, and told my boss that without your help I would have seen no way through the year. Without agreement to retain you, I would have given notice during the review. Your insight has shown me a path forward. I can't think of a greater value statement...I owe you a great debt. Diligence on one's self is a hard thing. A good guide helps.”
- SVP, Fortune 500 Pharmaceutical Company
"Our entire Executive Team felt energized by the retreat and have already scheduled an All Hands meeting with the staff next week. You did an excellent job in facilitating and helping us create a clear path forward. We've already started to implement the plan we developed during the Retreat. I still can hardly believe we made it through the agenda and accomplished as much as we did. Thank you."
- Division Director, Federal Government Agency
“With just a couple of insights and your unique way of framing things, you’ve helped me to see some exciting new possibilities. I’m completely re-energized.”
- Executive Coaching client, Technology Company
"You can't tell that Bob is using techniques. He just does what works."
- Senior Executive, Federal Government Agency
"Bob, I can't thank you enough for the great work that you did for us in planning and leading our management Retreat. You had a profound and very positive effect on the entire group!"
- Executive Director, Non Profit Health Care Agency
“What a Day! And thank you for the great synthesis of our Team’s discussion, especially the action items. I will work on it during my trip home. You are the best, Bob!”
- COO, Health Care Agency
"...Due to your pre-planning and adept and flexible handling of the group, we were able to elicit exactly the kinds of information we were looking for."
- Client for a series of Focus Group Sessions
“Bob, this was the most productive retreat our Department has ever had. Thank you for your guidance and facilitation. You were a great investment for us!”
- Senior Executive, Health Care Agency
“Bob - thanks for the great coaching meeting on Monday. I've already taken action on your feedback in the last 2 days.”
- Executive Coaching client, Fortune 500 Entertainment Company
“Thanks Bob for all your help and participation in our Retreat. From my point of view it was spectacular and we will follow up on all those items that were presented.”
- COO, Small Health Care Company
“I am more invigorated than ever to get on with this new phase in my career!”
- Executive Coaching client, Fortune 500 Entertainment Company
“You did a great job - a number of people commented on how you were there when needed, but not overbearing! Your style was perfect! Thanks so much!
- Senior Executive, Federal Government Agency
"Bob, thanks for your efforts yesterday. I thought you struck just the right chords. Whether that was instinct, the result of your preparatory work, or both, it worked out extremely well. I look forward to working with you again soon."
- Assistant Administrator, Federal Government Agency
“Without the masterful contribution of Bob Greenfield, there’s no way we would have had such an excellent outcome for this Retreat.”
- Senior Executive, Federal Government Agency
“Your skillful touch, flexible style, and disarming presence was incredible in enabling our Team to open up with you and with each other. I don’t know how you did it, but thank you!”
- CEO, Non Profit Agency
“Bob, your Coaching client has transformed, and I can see his progression each time we meet – I’m impressed!”.
- VP Human Resources, Fortune 500 Entertainment Company
“There’s something about your energy that invites and actually forces me to downshift in order to join you in your space. I know I’m moving too fast to be effective; working with you is extremely helpful.”
- Executive Advisor client, Owner of Investment Company